Get Satisfaction Twitter Integration

Automatically bring Tweets into your Get Satisfaction community with Twitter Overheard.

The Twitter Overheard feature connects your Get Satisfaction community to the real-time discussions about you on Twitter. Now your business can be responsive on the social Web in a sustainable way to improve customer support, accelerate product innovation and inspire loyalty.

Integration Benefits

This simple integration allows you to:

• Discover and respond to Tweets about your company from within your Get Satisfaction community
• Easily turn Twitter content into community topics and discussions
• Track and resolve customer issues raised on Twitter
• Own Twitter content by bringing it into your permanent community knowledge base
• Attach Twitter content directly to customer records (available with the Get Satisfaction Integrate plan)